Need a hand? Email us at support@newjune.co and we will get back to you within two business days. Including the email address on your New June account helps us help you faster.
You can also send feedback directly from the app: open Settings and choose Feedback to include helpful diagnostics automatically.
Subscriptions and billing
- Subscriptions are billed through your Apple ID. To view, change, or cancel your plan, open iOS Settings, tap your name, then Subscriptions, and choose New June.
- Canceling at least 24 hours before your trial or billing period ends prevents the next charge. Deleting the app does not cancel a subscription.
- Refunds are handled by Apple. Request one at reportaproblem.apple.com.
- Bought a membership on another device? Tap Restore Purchases on the membership screen to bring it over.
Recording and permissions
- New June records audio and location only during a round you started. A visible indicator shows when recording is live, and you can pause or stop it any time from the round screen.
- If distances or shot mapping seem off, check that Location access is set to "While Using" or "Always" with Precise Location on, in iOS Settings under New June.
- If your voice notes are not coming through, check Microphone and Speech Recognition permissions in iOS Settings under New June.
Account and data
- You can delete your account from Settings in the app.
- To request a copy of your data, or deletion without opening the app, email support@newjune.co from your account email.
- Details on what we collect and how we use it are in our Privacy Policy.